Returns & Exchanges
At Zak, we want you to love every piece in your home, which is why we offer a 30-day return window for all items in their original condition. If your new decor or furniture doesn't perfectly fit your space, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Zak packaging to ensure they are protected during transit and attach the provided prepaid shipping label.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing